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Contact Us

Get in touch with our Keflavík car hire team - we are happy to help with bookings, questions, and pickup details.

How to Reach Us

Whether you have a question about our no-deposit car hire in Keflavík, need help choosing the right vehicle, or want to confirm pickup details near KEF airport, the team at KefRentCars is ready to assist. We aim to respond to all emails within a few hours during office hours.

Email

[email protected]

Email is the best way to reach us for booking enquiries, requests for specific vehicle types, child seat availability, or questions about our debit-card-friendly and no-deposit booking process. Please include your travel dates and preferred car category so we can respond with the most relevant information straight away.

Phone

+1 (367) 215-0573

You can reach us by phone during office hours for urgent matters, last-minute bookings, or if you have just landed at KEF airport and need immediate assistance with your hire car pickup. For general enquiries and booking questions, email is preferred as it allows us to provide a more detailed and accurate reply.

Address

Keflavík, Reykjanesbær, Iceland

Office Hours

Monday to Friday: 08:00 - 18:00 (GMT)

Saturday and Sunday: 09:00 - 16:00 (GMT)

Outside of these hours, you are welcome to send an email and we will respond on the next working morning. For active rentals and emergencies, contact details are included in your booking confirmation.

When to Email vs. Call

Email is ideal for most enquiries - questions about our no-deposit policy, specific car availability, child seat bookings, long-term hire rates, one-way drop-off options, or anything you would like answered in writing with full details. It also gives us the chance to attach brochures, rate breakdowns, or pickup instructions if needed.

Calling works best when you are already at KEF airport, running ahead of or behind schedule, or need a quick verbal confirmation for a same-day booking. Our team on the phone can coordinate directly with the depot and give you real-time pickup guidance along Route 41 or near the Reykjanesbær terminal.

Our Office and Airport Desk Location in Keflavík

Our main office is based in Keflavík, in the Reykjanesbær municipality on the southwestern tip of Iceland. We operate close to Keflavik International Airport (KEF), the country's primary international gateway and the arrival point for most visitors to Iceland.

Our airport desk coordinates shuttle transfers between the KEF terminal and the car hire depot, which is a short 5-minute ride from the arrivals hall. Signage for rental car shuttles is visible immediately after baggage claim. If you are picking up in Keflavík town rather than at the airport, we are situated near the harbour area off Hafnargata, convenient for travelers arriving by cruise or connecting from the Blue Lagoon on Route 43.

Hotel delivery and collection within Reykjanesbær can be arranged for an additional fee - simply mention this when you get in touch by email before your arrival date.

Frequently Asked Questions About Contacting Us

How quickly will I get a reply to my email?

We aim to respond to all emails within 2-4 hours during office hours. If you send a message in the evening or over the weekend, expect a reply the following morning. For same-day bookings and urgent pickup assistance, calling is faster.

Can I book a no-deposit car hire by calling or emailing directly?

Yes. Our team can walk you through available no-deposit rates and debit-card-friendly options over email or phone. We will share a direct booking link or confirm your reservation details with you personally - no credit card required to hold most vehicles.

What information should I include in my enquiry?

Please include your arrival and return dates, the number of passengers, any required extras such as child seats or GPS, and your preferred vehicle type. This helps us reply with accurate availability and the most competitive rate for your trip.

Do you have a physical counter at KEF airport?

We coordinate pickups at the airport via shuttle to our nearby depot rather than an in-terminal counter. After collecting your bags at KEF arrivals, follow the car rental shuttle signs outside - our team will be there to meet you and transfer you to the vehicle in under 10 minutes.